Custom Order Cancellation Policy
After you order a customizable wedding item gown, skirt, veil, hoop petticoat, and all other custom items you have 48 hours to change your mind. After that time has passed your order has already been started materials obtained, design goes into affect, then the creation process starts and materials will be cut and sewn. We cannot stop this process once that has started. Materials are unable to be returned to our suppliers once they have been cut they are no longer in a saleable condition. After 48 hours the window has closed to cancel a custom order. The order is finalized at this point and no refunds and cancellations can be accepted as this point.