Shipping Information

As always if you have any questions about the shipping policy or any other detail please feel free to use the chat or e-mail at sleeknsexyltd@gmail.com and please put what you are referencing in the subject line so it's not mistaken as spam; for example shipping policy question, order question and included your order number so we can refer to it easier, wedding gown inquiry, sizing information, item information, etc That way we can assist you better and not end up the spam folder. Thank you and enjoy your shopping experience. 

Shipping Times:

We only ship Monday through Friday. Any order processed on a weekend will not be processed until the following Monday or Tuesday. Anything purchased from Be Wicked please allow at least a week before those items ship. They have a slow turnover rate. Any other company we try to ship within 24-48 hours during business days. If it's a holiday processing time may be much slower as the warehouse does close and get behind. The end of the year is always a slow shipping time as the warehouse is doing inventory and sometimes closes for a few days to do so. International orders can take extra time before they ship. No order will ship until payment clears. If it's a Shop payment plan order it can take up to a week before the order ships. Shop payment plan orders take much longer to clear than a regular credit card payment. If it's a credit card payment on the weekend it will not clear until the following Monday or Tuesday. This is for fraud prevention and to protect you the customer from unauthorized use of your card.

International Customers:

You may be contacted after your order regarding shipping costs. Every destination is very different on cost and can vary from what was quoted at checkout. Checkout shipping charge is a base line estimate but is not exact. We only charge what is necessary to ship your item and nothing more. All the cost goes to ship the item to pay for duties and shipping. If you want an exact shipping cost or faster time please contact us before purchasing your item (s) and let us know your exact shipping address and country with the item (s) you are wanting to buy so we can asses the weight and shipping properly. Thank you for your understanding. The following brands will not ship directly internationally and may require extra cost and care to be able to ship it to you: G World Intimates and Ellie Shoes. 

Express Shipping:

Express shipping options are available but please contact us in advance for the cost and the deadline you are trying to reach. The shipping charged at checkout is not express only regular ground or mail shipping. The standard shipping option can take up to a week before delivery based on destination. 

Why am I receiving multiple packages and shipping charges?

 If you purchased multiple brands each brand ships seperately from a different warehouse. To avoid this issue order one brand at a time then it will all come together one shipping cost. We only charge what it necessary to ship your items. We do not profit from shipping in any way. You are charged what we pay to ship your package (s).